Jam Permata
Watchmaker at work, movement on bench

Kuala Lumpur · Est. 2008

Your watch, restored
with patient hands.

We open, inspect, and reassemble mechanical and vintage timepieces with care and attention. No rush, no shortcuts — just honest work by a skilled watchmaker.

+60 3-4276 9318 [email protected] Mon–Sat, 10:00–18:00

What We Do

Our Services


Watch movement being overhauled
RM 240

Full Overhaul & Recalibration


A complete, hand-worked service for mechanical and automatic watches. The movement is opened, cleaned, and reassembled with fresh lubrication before timing on a calibrating machine.

  • Movement cleaning and inspection
  • Fresh lubrication and calibration
  • Written condition summary
  • Part replacement where needed
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Watch crown and winding components
RM 290

Crown, Stem & Winding Repair


A focused repair for watches that are difficult to wind or set, or where the crown feels loose. We renew the stem, crown, or winding components and check the keyless works.

  • Stem and crown renewal
  • Keyless works inspection
  • Function check across all positions
  • Area cleaning and reassembly
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Vintage pocket watch being assessed
RM 325

Vintage Timepiece Assessment


A gentle assessment for older and inherited watches. We examine the movement, case, and dial, then share an honest written view of the watch's condition. Any further care is entirely your choice.

  • Movement, case and dial examination
  • Honest written condition report
  • No-pressure recommendations
  • Suitable for family heirlooms
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Why Choose Us

What sets Jam Permata apart


Hand-Worked Precision

Every movement is handled personally by our watchmaker, not passed through a production line. The attention given to each piece reflects years of careful practice.

Clear Written Reports

We provide a condition summary with every service, written in plain language. You know exactly what was found, what was done, and what to watch for in future.

No-Pressure Communication

We share our findings and let you decide. There is no obligation to proceed beyond an assessment, and no upselling — just honest conversation about your timepiece.

Respect for Vintage Pieces

Older and inherited watches require a different kind of consideration. We approach them with the understanding that their value extends well beyond what is mechanical.

Conveniently Located

Our workshop in Lorong Ampang, Kuala Lumpur is straightforward to reach. You are welcome to drop in during business hours or arrange a visit at a time that suits you.

Transparent Pricing

Each service has a clear price stated before any work begins. There are no hidden charges and no surprises when you collect your watch.

Ready When You Are

Have a watch that deserves attention?

Whether you have noticed a change in how your watch runs, or simply want to understand the condition of a piece you have kept for years, we are glad to take a look.

[email protected]

Questions

Things people often ask


How long does a full overhaul take?
A typical full overhaul takes between two and four weeks from the date we receive your watch. Vintage and complicated movements may take a little longer. We will give you a realistic time frame when you bring the piece in, and keep you informed if anything changes.
Do you service quartz watches as well?
Our speciality is mechanical and automatic movements. Some quartz pieces, particularly older Japanese and Swiss calibres, can also be assessed — please reach out and describe what you have and we can advise whether it falls within what we do.
What does the vintage assessment include?
We examine the movement, case, crown, crystal, and dial. You receive a written summary describing what we found — including anything that may benefit from attention — along with our honest view of what the care involved would be. There is no obligation to proceed with any work after the assessment.
Are parts sourced from reputable suppliers?
Yes. We work with established parts suppliers and, where possible, use original or high-quality compatible components. If a specific part is required that needs time to source, we will let you know before proceeding.
Is there a minimum age or value for watches you will work on?
Not really. We have worked on everyday mechanical watches and on more unusual vintage pieces. If the watch has a story that matters to you, it is worth discussing with us. A brief description of what you have and what you have noticed is a good starting point.
How should I bring my watch in?
You are welcome to visit the workshop directly during opening hours, or send us a message to arrange a convenient time. Please keep a note of any original packaging if available, though it is not required. We will document the piece's condition when you arrive.

Location

Find Our Workshop

12-A, Lorong Ampang, 50450 Kuala Lumpur


Map

Contact

We are glad to hear from you


Workshop Details

Address

12-A, Lorong Ampang
50450 Kuala Lumpur

Opening Hours

Monday – Friday: 10:00 – 18:00
Saturday: 10:00 – 16:00
Sunday & Public Holidays: Closed

Bring your watch to the workshop, or send us a message first if you would like to discuss what you have before visiting. We will respond within one business day.

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